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Guest Information
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Room No
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Walk-in / Walk-through
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Walk‑in (on-site)
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Front Office/Reception
(01) - Smile & Greeting (5=Excellent, 1=Poor)
(02) - Follow‑up (5=Excellent, 1=Poor)
(03) - Check‑In / Check‑Out (5=Excellent, 1=Poor)
Housekeeping
(04) - Bed Comfort (5=Excellent, 1=Poor)
(05) - Washroom (5=Excellent, 1=Poor)
(06) - Cleanliness (5=Excellent, 1=Poor)
Food & Beverages
(07) - Breakfast Variety (5=Excellent, 1=Poor)
Did not have
(08) - Breakfast Quality (5=Excellent, 1=Poor)
Did not have
(09) - Room Service Quality (5=Excellent, 1=Poor)
Did not have
(10) - Room Service Speed (5=Excellent, 1=Poor)
Did not have
General
(11) - Wi‑Fi Speed (5=Excellent, 1=Poor)
Did not have
(12) - How can we serve you better?
(13) - How likely are you to recommend us to your friends or family?
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Not rated
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